POSITIVE MIND, BODY & SOUL
Does positive pants accept returns and exchanges?
We most certainly do however please take the time to read our returns policy below so that you are familiar with what options are available to you, should you not be entirely satisfied with your purchase. We encourage you to thoroughly check the item as soon as you receive it and contact us immediately if there are any problems. If you have any questions or need further clarity on anything mentioned below, send us an email on firstname.lastname@example.org
Important: all returns must be approved by our team first
Did you receive a damaged or faulty item?
Firstly, we are really sorry to hear this! Although very unlikely, these things unfortunately can happen. If you have received an item that is damaged or appears to have a manufacturing fault, please take note of the following:
Do you need to return something?
Ah damn, we are so sorry to hear you are not happy with your purchase and truth be told, returns on an online store can be a bit of a nuisance…
However have no fear when positive pants is near, we’ve totally got your back on this one.
Our team has worked super hard to ensure an easy and efficient returns process.
Have a read below:
Please note - if your items do not meet the above requirements, we may not approve your return.
Attention: Positive Pants, Contact number 066 502 2176
At Positive Pants, we strive our best to cater for all body shapes and sizes. In order to help you find your perfect fit we have put together a sizing guide for our various collections.
Do you offer complimentary shopping?
For all our sisters living in Sunny South Africa we offer complimentary shipping on all orders R1000.00. For orders below R1000 there is a standard R65 charge in Gauteng and R100 in all other Provinces.
Do you offer a click and collect
Yes we do, for those who would like to pop in a collect we offer a collection options which can be selected at checkout. Once your order has been processed you will receive an email notifying you that your order is ready for collection.
Collection address 376 Summit Road Morningside, Sandton, Jhb, 2196
Contact 066 502 2176
Read our full shipping policy